Lash Consultant / Sales Associate
Location: Charlotte, NC
Principle Duties for Lash Consultant / Sales Associate:
• Promoting and selling Amazing Lash Membership and retail products to guests
• Provide Gold Standard customer service to all guests
• Answers phone calls, books reservation, and enthusiastically greeting guests
• Maintains professionalism and courtesy at all times
• Assists in administrative tasks including filing, member folder maintenance and data entry of guest records and surveys
• Assists in maintaining cleanliness of treatment rooms, common areas and storage rooms
• Desire to learn and adapt to the membership selling process
• Various duties as assigned by Studio Management
Top Priorities for Lash Consultants:
• Close 25% or greater membership sales
• Answering phone calls, booking reservations and maintaining fluid operations at the front desk
• Promoting and selling Amazing Lash Memberships and retail products
• Helps maintains an impeccable clean studio
Experience required for Lash Consultants:
• Sales and customer service experience in service/retail industry
• Ability to work cohesively with others in a fun and fast-paced environment. TEAM PLAYER
• Must be customer service oriented and able to utilize effective communication with all guests, studio management and fellow associates
• Must be able to work flexible hours including days/nights, weekends, and holidays