Corporate - Lash Trainer

Location: Scottsdale, AZ

Travel Required: 50% to 75%
Position Type: Full Time

HR Contact: Mariallys Maragioglio

ROLE AND RESPONSIBILITIES:

The corporate lash stylist trainer will be responsible for facilitating the delivery and measurement of all training events and processes for the franchise community. This candidate will provide ongoing training; support and coaching both remotely (via webinar and phone) and in the field in the areas of lash application, product sales and customer service.
 

  • Motivates and recognizes others
  • Facilitating the delivery and measurement of all training events for the franchise community.
  • Facilitating the delivery and measurement of all training processes for the franchise community.
  • Visits studios and provides onsite training programs and coaching in areas as scheduled
  • Ensure the materials to support field training programs are available and up to date on internal Intranet
  • Assists in product development and quality control to develop, evaluate and improve lash application and retail product education.
  • Assists in the creating any pertinent educational curriculum and training materials, including all manuals, and presentations.
  • Assists in providing education to studio and clients as it relates to the application process and after care to ensure an excellent customer experience.
  • Works closely with Director of Training to ensure all materials and online programs are developed.

 

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

  • Minimum 2 years of curriculum development and facilitation experience in a classroom type environment.
  • Licensed Cosmetologist or Esthetician
  • Eyelash extension experience is a plus
  • Team player with superior people skills
  • Attention to detail
  • Possess superior communication skills – written and verbal poise
  • Knowledge of curriculum and manual design a plus
  • Solid coaching/consulting skills, which deliver measurable results
  • Professionalism
  • Manages priorities and time efficiently
  • Experience as a sales trainer/facilitator
  • Experience in the spa/wellness industry
  • Independent thinking
  • Takes initiative
  • Ability to work well under pressure
  • Outstanding interpersonal and partnering skills
  • Proficient with Microsoft Suite products

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